Galleon Privacy Policy

At Galleon Online Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This policy explains how we collect, use, store and safeguard your information when you visit galleon.bet or use any of our services. By registering an account with Galleon Casino, you agree to the practices described below.

Information We Collect

We collect several categories of information in order to provide our services, verify your identity and comply with our legal obligations. Whether you play casino galleon online for entertainment or engage with our loyalty program, we need certain data to operate safely and transparently.

  • We collect registration details including your e-mail address, password, full name, date of birth and residential address
  • We may collect information from your Google or Apple account if you choose to register through these methods
  • We gather identity verification documents during our KYC process, which must be completed before your first withdrawal
  • We record your transaction history, including deposits, withdrawals and currency preferences across EUR, GBP, HUF and supported cryptocurrencies
  • We track your gaming activity, including games played, wagers placed and Sea Points earned
  • We log technical data such as IP address, device type, browser and connection information
  • We retain records of your communications with our customer support team

How We Use Your Data

Our purpose in collecting your information is to deliver a secure and functional service. Here at Galleon, we use your data for the following purposes:

  • We use your details to create and manage your account, including verifying that you are at least 18 years old
  • We process your deposits and withdrawals through bank transfer, Visa, Mastercard and cryptocurrency networks
  • We use your activity data to calculate Sea Points, VIP tier progression and applicable cashback
  • We send you communications about bonuses, reload offers and tournaments when you have opted in
  • We analyze gameplay patterns to detect fraud, money laundering or irregular betting behavior
  • We retain records as required for regulatory, accounting and dispute-resolution purposes

Legal Basis for Processing

We at Galleon process your personal data on the basis of contractual necessity, legitimate interest and, where applicable, your consent. Our relationship with you as a registered player requires certain data processing simply to operate your account, settle transactions and apply withdrawal limits tied to your VIP tier. Other processing, such as marketing communications, relies on the consent you provide during registration or later through your account settings.

Sharing Your Information

We do not sell your personal data to third parties. However, our operations require limited sharing of information with trusted partners:

  • We share data with payment processors handling bank transfers, card payments and cryptocurrency transactions
  • We work with identity verification providers to complete KYC checks
  • We may disclose information to game providers such as Pragmatic Play, Hacksaw Gaming or Evoplay where necessary for game functionality
  • We cooperate with law enforcement or regulatory authorities when legally required
  • We may share data with our corporate group or service providers operating on our behalf, under confidentiality obligations

Our Galleon platform is operated on infrastructure provided by Fortaprime SRL, registered in Costa Rica. We ensure that any processing carried out by our service providers meets equivalent standards of protection to those described in this policy.

Cookies and Tracking

We use cookies and similar technologies to remember your preferences, keep you logged in and understand how you interact with Galleon Casino. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality while you play at casino galleon.

Data Security

We implement technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure or destruction. Our Galleon security protocols include encrypted transmission of sensitive data, restricted internal access and regular monitoring of our systems. While we work hard to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, accounting and anti-fraud obligations. Transaction records, KYC documents and communication logs may be kept for several years after account closure, in line with applicable retention requirements.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. If you are located in the United Kingdom or the Netherlands, these rights generally include:

  • You have the right to request access to the personal data we hold about you
  • You can ask us to correct inaccurate or incomplete information
  • You may request that we delete your data, subject to our legal retention obligations
  • You can object to or restrict certain types of processing, including marketing communications
  • You have the right to request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team at [email protected], and we will respond to your request within a reasonable timeframe.

International Transfers

Because our operator is based outside the European Union, your data may be transferred to and processed in countries with different data protection standards. We take steps to ensure that appropriate safeguards are applied whenever your information is transferred internationally.

Children's Privacy

Galleon Casino is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal age, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to our support team. Whether you found us through a search for galleon casino login, galleon casino bonus or casino galleon online, we are available via live chat or e-mail at [email protected] to assist you with any privacy-related concerns.